Shipping Policy

After your order is received it will be shipped out within 7-10 business days using the shipping method that you have selected. Processing days + Selected shipping method = Total days.

Returns and Refunds 

Please contact us via email at admin@bridjirimart.com.au or DM on Instagram.

Due to health and safety reasons earrings can not be returned and resold.

We do not accept returns, refunds or exchanges for change of mind purchases.

In regards to faulty items, refunds are subject to my discretion. 

If you believe your item is faulty please contact admin@bridjirimart.com.au within 7 days of receiving.

If aggreed upon, the faulty items must be returned within 14 days of receiving, unworn and in original packaging. Postage is at the expense of the purchaser and you’ll agree to send the tracking information. 

Faulty does not include damage caused by improper or rough treatment.

When using a discount code refunds for postage cost will not be reimbursed. Only one discount code can be used at checkout. 

Please read the item descriptions in regards to measurements. Item measurements are supplied in descriptions, widest area and length in MM or CM. Items may appear smaller or larger in images. 

Colours and glitters may differ on different screens but we try our best to get a accurate reflection for our item photos displayed in our listings. Please reas ‘Product Variations’.

Product Variations

I make one of a kind earrings that can not be replicated exactly. If requested i can make multiple of the same colours and glitter but it may not be exactly the same. 

While we try our best, some variations can occur. This is especially the case when looking at the online shop – many computer monitors have various colour and saturation settings which can alter the hue of the photos and is unfortunately outside of our control. Rest assured that we strive to bring you products as close to the shown hues as possible.

Privacy Policy

Bridjirim Art is committed to protecting your privacy and takes its responsibilities regarding the security of user information very seriously. We understand that you care how information about you is used and shared. This notice describes our most up to date privacy policy. By visiting our site you’re accepting the practices described in this Privacy Notice.

This privacy notice tells you how we, Bridijirim Art, will collect and use your personal data for:

To provide our products and services

To process your order

To contact you in response to a specific enquiry

To send you promotional emails about Bridjirim Art products, services, offers and other things that we think may be relevant to you

For audits, regulatory purposes, and compliance with industry standards

To conduct aggregate analysis and develop business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of our business

Collection of Information

Personally identifiable information or personal information is defined as information that identifies you, as an individual, and includes your name, home address, home telephone number and e-mail address.

We only collect personally identifiable information about you after you have specifically and knowingly provided such information to us. By voluntarily providing this information to us at various points when using our site, including:

completing an order transaction,

signing up for an account,

signing up for our newsletter on our site,

you will be consenting to the collection and use of your personal information by us for that online activity.

The Purpose of Collecting Information From You

If you participate in an online activity, your personal information will only be used for the purposes of that online activity. Your email address and other information will NOT be resold to any third parties.

Non Personal Information

We constantly seek to maintain the integrity of, and make improvements to our site. As part of these efforts, we collect and analyse non-personally identifiable information. This information that does not identify you personally, but becomes available to us as a result of your visit to our site. Other data that we may collect from you includes browser and device data, such as IP address, device type, operating system and Internet browser type. Transaction data, such as purchases, purchase amount, date of purchase and payment method. Cookie and tracking technology data, such as time spent on website, pages visited and other anonymous traffic data.

One way we use this non-personal information is as a diagnostic and administrative tool for identifying system problems and administering the site. Our site makes use of cookies. Cookies are used to identify your order as you make purchases on our site. If you have cookies disabled, you will not be able to make purchases with our site. We collect personal and non-personal information in a non-identifying, anonymous and aggregate form to enhance our site design and for statistical purposes. These statistics and reports will contain only aggregated and no personally identifiable information.  

International Transfers of Data

We are a 100% Australian owned and operated business. The personal data we collect from you is not stored or processed outside of Australia.

Linkages

Where links to external web pages are provided, Bridjirim Art is not responsible for the privacy practices or content of those sites. 

Lists

Bridjirim Art do not sell, give or trade our contact lists. Your email address and other information will NOT be resold to any third parties.